You can view SLA time to SLA at on each issue panel. You need just click on the button “Open view. Scroll down to the issue context to find your SLA Time and Report”Report data.
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You can view SLA time data to for each ticket with different time limits that have been set before at the SLA Config at TriggersGoals settings. Also here , you can monitor the process of spending timehow much time has been spent.
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If you’re a user of SLA Time and Report mobile, all necessary SLA data are displayed on the Issue View Panel now.
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If you need help or want to ask questions, please contact us through SaaSJet Support or via email support@saasjet.atlassian.net |
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Haven't used this add-on yet, then try it now! |