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Let’s Let's consider a situation:

A team has a huge amount of many simultaneous issues to doaddress, queries are in “waiting” "waiting" status, and there is no solution to track the team's performance and working efficiency. To keep the deadline and project flexibility, you You should set up an effective process monitoring system to keep the deadline and project flexibility. 

Cycle time is  is the time from the beginning to the end of a certain specific action. It is the time during which the issue is marked as as In progress. 

Lead time means  means a longer more extended period: from receiving a request for an action to the moment this action is completed (including the time in the queue).

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Time in Status for Jira Cloud lets you get Cycle and Lead time by setting the Status Groups. You can configure it at the in the Column Manager with  with the statuses drop-down list. You have can choose the ability to choose statuses which you want to be included in Cycle or include in Cycle or Lead Time in  in your workflow.

1. In

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1. the Columns

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1. , choose Status Groups;

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1. Click Add New Group;

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3. Select statuses;

4. Write down Group Name (Cycle or lead);

5. Click

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a Save button;

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You can customize your reports with with Cycle or Lead Tіme:

• Choose the necessary issue list from projects , and sprints, and apply flexible filters with tags. 

• Set the appropriate date range and data format.

• Exclude non-working hours from the Cycleor the Cycle or Lead Time calculation  calculation with a multi-calendar. 

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You can use such report types for Cycle or for Cycle or Lead Time as as:

• Average Cycle or Cycle or Lead Tіme (at the in the Average timetime report), 

• Cycle and Cycle and Lead Time for  for every assignee (at the in the Assignee time report report), 

• Cycle Cycle or Lead  Lead Tіme per Date (report in the Time in Status per DateDate report), 

• Status Count—  — how many times often the issue was at the in the Status Group statuses statuses. 

Monitoring reports in detail option allows exporting data to be exported to Excel or Google Sheets (XLSX or CSV formatformats).