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There are 3 types of adding Forms in add-on Forms & Checklist for Jira:

  1. Automatic adding of Form to Jira issue is used for such situations when you need a certain form to be added immediately when you create a certain Jira issue type.

  2. Manual adding of Form to Jira issue is used for adding a form or a few forms to a certain Jira issue by yourself.

  3. (JSM) Customer portal adding of Form is used for adding a form to certain Jira tickets manually or automatically.

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