With Issue History for Jira app, you can not only find a deleted issue but restore it to the project where it was deleted.
Please remember that storing deleted issues is started only after activating the option. Read how to activate the feature in Keep deleted issues section.
How does it work?
Press the Recycle bin button to open deleted issues.
Or filter your issues list by the “Deleted issues” option and select a project.
Log the date range if you need it.
You will get a table with deleted issues for the specified project (and dates).
3. Hover the mouse over the task, and you will see the Restore button.
4. Press it, and you will open the card preview window and see how the issue will look after recovery.
If the field had some records, they would be restored. For instance, summary or assignee on the screen below.
If the field had no values, you also would be informed. For instance, comments on the screen below.
5. Click the Restore button to confirm your final decision, and your issue will be restored immediately.
The add-on allows restoring all main issue fields such as assignee, reporter, summary, description, comments, etc.
After you press the Restore button, you receive a notification with a link to your restored issue. The issue key will be different from the initial one.
The Restore button for issues that were previously recovered by any user that has access will be marked with grey color.
If you want to open the restored issue – hover the cursor over it and press the arrow.
What fields can be restored?
System fields | Restore supported |
---|---|
Resolution | NO |
Team-managed fields | Restore supported |
---|---|
Checkboxes | YES |
Date | YES |
Dependent dropdown | YES |
Dropdown | YES |
Labels | YES |
Number field | YES |
Paragraph | YES |
People | YES |
Short text | YES |
Time stamp | YES |
Time tracking | NO |
URL | YES |
Company-managed fields | Restore supported |
---|
Company-managed fields | Restore supported |
---|---|
Checkboxes | YES |
Date picker | YES |
Date time picker | YES |
Labels | YES |
Number field | YES |
Paragraph (supports rich text) | YES |
Short text (plain text only) | YES |
Radio Buttons | YES |
Select list (cascading) | YES |
Select list (single choice) | YES |
Select list (multiple choice) | YES |
URL Field | YES |
User Picker (single user) | YES |
Haven't used this add-on yet? You’re welcome to try it now >>>