Smart Jira Form: For Partners

• Product Overview

• Business Cases

• Helpful Resources

• Security

• App on the Atlassian Marketplace

Smart Jira Forms is a Jira add-on designed to simplify form creation, distribution, and data management within Jira projects.
It enables users to build custom forms with drag-and-drop functionality, share them externally or within Jira, and analyze responses in real-time. The app integrates seamlessly with Jira, helping teams collect and manage data efficiently. Key features include automated issue creation, form logic, integration with Jira workflows, and external form sharing.

Key Benefits

• Simplified Form Creation: Build customized forms with an intuitive drag-and-drop interface, helping you easily collect the right data without needing technical expertise. No more manual workarounds or relying on external tools—everything happens within Jira.

• Streamlined Workflows: Automatically link forms to Jira issues and projects, ensuring all necessary information flows directly into your tasks. Say goodbye to time-consuming data entry and inconsistent information—forms can populate issue fields for you.

• Adaptable Forms for Any Scenario: Use conditional logic to tailor forms based on responses, ensuring users only see relevant questions. This makes data collection smarter and forms faster to complete.

• External Collaboration: Gather feedback or data from customers, partners, or other external stakeholders with shareable links or embedded forms. No Jira access required—just send the form and get the responses right where you need them.

• Automation That Saves Time: Connect form submissions to automated, reducing repetitive tasks and manual follow-ups. Automatically create issues or update existing ones based on the information submitted, helping you focus on higher-priority work.

• Comprehensive Data Management: Access all form responses in one place, export data to PDF or XLSX, and make informed decisions faster. Whether it's for reporting or analysis, the data you need is organized and ready to use.

1. HR processes
   Simplify the onboarding process by collecting key information from employees using customizable forms. Automate issue creation for tasks like equipment requests and system access.

2. Customer Feedback and Surveys
   Collect customer feedback, satisfaction scores (CSAT), or Net Promoter Scores (NPS) by embedding forms in customer portals or sharing via email. Responses can automatically create issues for follow-up actions.

3. Project Management and Issue Tracking
   Use Smart Forms for Jira to gather project-specific data, automate task creation, and ensure all necessary information is captured in Jira issues. Add forms to issues automatically or manually to create task templates or add task checklists.

4. Support Ticket Management
   Allow customers to submit detailed requests through the customer portal or external links. Forms can auto-populate Jira fields, reducing back-and-forth communication and speeding up ticket resolution.

5. External Stakeholder Collaboration
   Share forms with external partners or customers to gather important data without requiring Jira access. Shareable links and embeddable forms ensure collaboration stays simple and organized.