Let's find out what data you’ll get when you choose dates for Issues and Time Reporting Periods.
Issues Range: With issues created from the 1st of January to the 1st of September.
2. Time range: With issues trimmed (the time calculated for a specific date limit) from the 1st of June to the 1st of September.
As a result, you’ll get on the grid issues created between Jan, 1 - Sep,1, but time values in columns will be calculated between Jun,1 - Sep, 1. The time from January to June will be trimmed (cropped) and not presented in the report.
Explanation: This issue has entered Resolved status on May, 29 and is still there. However, as you set trimmed period between Jun,1 - Sep, 1, a Resolved status has been calculated. Other statuses which issue has entered before June, are not included in the sample and accordingly receive empty values in columns.
Recommendation: To get values for all task statuses for the period from Jan, 1 to Sep, 1, you need to select ‘Any date’ as a Time reporting (trimmed) period.
Issue range
Time range
Time in Status add-on offers you two options (calenders) to set date ranges for reports.
Read more in the Issues and Time Range Periods section. |
If you need help or want to ask questions, please contact SaaSJet Support or email us at support@saasjet.atlassian.net |
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