Let’s consider a very common situation every business can be encountered by.

Challenge

That’s why you need to get a report showing the sum of status durations of an issue and its subtasks.

Solution

Issue Age data of Time in Status app with the Total option can be used for this purpose.

You just need to:

  1. Open the Time in Status reporting page.

  2. Filter issue list by the filter you need.

  3. Choose date ranges (start and end dates).

  4. Select your business calendar if you have created any new ones.

5. That’s all!
Now in the Total column, you can monitor the total time the chosen issue has been staying in each status.
Also, you can extract a report and get ready imported data about total time in statuses in XLSX or CSV files.

If you need help or want to ask questions, please contact SaaSJet Support or email us at support@saasjet.atlassian.net

Haven't used this add-on yet? Try it now >>>