Statuses group

You can get the sum column's time data by grouping statuses.

Adding new statuses group

To add a new statuses group, click Configuration

Click + Add new statuses group

First of all, add a name to your group and select a project to monitor. Then, select statuses on which the timer should start and stop the calculation.

You can also choose a status on which the timer should be on pause.

After you customize your calculation preferences, set the Warning and Critical time limits 

This feature will help you to get the visual colour tagging on issues to notify when the time limits have been exceeded:

Warning time limit - yellow

Critical time limit - red

Managing statuses group

To manage statuses group click Configuration

After entering the status group manager, you can manage the group.

Displaying statuses group on the dashboard

To select the group status to be displayed on the dashboard, click Status Group and select the checkboxes of all the group statuses you want to display.

If you need help or want to ask questions, please contact us through a SaaSJet Support or via email support@saasjet.atlassian.net

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