Status group

You can get the sum column's time data by grouping statuses.

Adding new status group

There are two ways to do this:

1—The first quick way is to create group statuses on the grid.

Click on the Status Group button in the upper right corner of the table to configure the conditions necessary to calculate a particular time metric.

2—The second way is to use the Configuration button. However, this method is more helpful for editing existing Status groups.

To add a new statuses group, click Configuration

Click + Status Group

First, add a name to your group and select a project to monitor. Then, select statuses on which the timer should start and stop the calculation.

You can also choose a status on which the timer should pause.

After you customize your calculation preferences, set the Warning and Critical time limits 

This feature will help you to get the visual color tagging on issues to notify you when the time limits have been exceeded:

Warning time limit - yellow

Critical time limit - red

Managing Status groups

To manage Status groups click Configuration

After entering the status group manager, you can manage the group.

Displaying Status groups on the dashboard

To select the group status to display on the dashboard, click Status Group and select the checkboxes for all the group statuses you want to display.