Instruction
Click on the “Configuration” button at the top right corner.
2. Make a copy of a necessary SLA configuration.
And get a copied one looks like this:
3. Create a new work hours calendar.
4. Configure a new calendar according to the necessary work schedule:
5. Click on a “Save” button on SLA Configuration menu.
That’s all!
If you need any help or have questions, please contact us via SaaSJet Support or email support@saasjet.atlassian.net
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