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The Average time report shows the average time issues have been staying in statuses during a specific period. 

  1. Choose the Average time report;

2. Filter by the category you need;

3. Choose the date ranges for the data calculation;

4. Select a time format type that will be represented on the grid;

On the Bar and Area Charts, the average time of the tasks, that have been staying in status for a given period is displayed. For example, 3 tasks out of 4 on the 24th of May were in the To-Do status for 5, 7, and 6 hours. So the average time in To-Do status for the 24th of May - (5 + 7 + 6) / 3 = 6.

Here’s an explanation of how the Average time calculation procedure occurs and how to get the Average time report for each assignee.

Learn more about process-building in BPM in our video guide

If you need help or want to ask questions, please contact SaaSJet Support or email us at support@saasjet.atlassian.net

Haven’t worked with the add-on yet? Give it a try

https://marketplace.atlassian.com/apps/1219732/?tab=overview&utm_campaign=Time%20in%20status%20per%20assignee&utm_medium=documentation&utm_source=Confluence&hosting=cloud


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