Page Comparison

1. Choose the report 

Choose the report you want to generate (see the list of reports).Image Removed

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2. Filter the data

When generating the reports, you can filter the data by:

• Assignee

• Filter

• Label

• Project

• Reporter

• Sprint

• JQL

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3. Choose a Calendar

Select a Calendar to generate the data. There you can choose a custom calendar you've added previously or a default 24/7.  Image Removed

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4. Column Manager

In the Columnmanager, you can manage the Issue Fields, Status Groups (read more about Status Groups), User Groups (read more about User User Groups) and Statuses.Image Removed

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5. Adding SLA Column

First of all, you need to tap on the “Issue Fields” field to get a drop-down list with all available issue fields.

1. Choose the necessary SLA (Time to Response, Time to First Response, Time to Resolution, Time to Resolution (Roadmap). OR choose all of them.

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2. Click on a "Save" button.Image Removed

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3. Get  Get all necessary columns with SLA data to generate a report. Image Removed

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6. Chart Reports

All reports are available as Grid and as Charts.

Three types of graphs are available: Pie, Barand Area Charts.

For more information, visit Chart Reports ViewImage Removed

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7. Date Ranges

Use the Date ranges functionality to functionality to customize report timeframes.Image Removed

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From the Date ranges drop-down list, you can select three date ranges that allow to sort sort issues depending on the on the dates of creating, updating, or finishing issues.

• Created

• Updated

• Resolved

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In case you have filtered the issue list by sprint, you can select the date period according to the sprint time period.Image Removed

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Useful tips show the detailed meaning of what each of the Date ranges means.

• In case, you have filtered by "Sprint", you'll get 4 types of Date ranges described.

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• In case, you have filtered by " Project", you'll get 3 types of Date ranges described. 

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Then you can choose the time period, for which you want to get the report.

It can be Date ranges (yesterday, last week, this month, etc.) or you can select the custom time duration From date - To date.Image Removed

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8. Choose a Time format

Option Format lets you select the time format of status duration:

• DHM (Days, Hours, Minutes)

• HM (Hours, Minutes)

• h:m (hours:minutes)

• M (Minutes)

• Decimal Hours

• Decimal Days

• Decimal Weeks

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9. Share reports

Click button Shareto create and copy the link for sharing with your colleges or clients.Image Removed

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