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Find the installed Time Between Statuses add-on below the Jira settings menu and click it to open the add-on.
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Click a gear in a top right corner to open the configuration manager.
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The time that issues have spent between statuses will be calculated accordingly according to your work schedule settings.
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You can also choose a status on which the timer should be on pause.
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After you customize have customized your calculation preferences, set the Warning and Critical time limits.
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All reports are available to exportfor exporting.
* Please note: in order to extract the data for analysis, please choose Decimal Hours time format it will enable you . It enables to perform calculations on the exported data and build charts.
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