Configure Resolution for Jira issues to see the reason for closing a task. You will see the statistics for closed tasks in the ”Resolved” issue filter.
To set up Resolution follow this steps:
Go to your Workflow: ⚙️ → Issues → Workflows
If you don’t have any Workflows, you have to create one.
Click “…” → Edit on your workflow page → Text →
Select your Done transition and Click Edit
Please note that we are selecting the Done transition and not the Done status. This is critical as only the transition will give you the option of selecting Screens, the status will only allow you to change the Category.
Select the Resolve Issue Screen for the Screen field
You must return to the Workflow page and Publish the draft in order for the changes to go into effect.
| Info |
|---|
If you need help or want to ask questions, please contact SaaSJet Support or email us at support@saasjet.atlassian.net |
| Tip |
|---|
Haven't used this add-on yet? Try it now! >>> |