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Open the Smart Jira Forms add-on. Create a new form or use an existing one. The form must have available form elements for the Destination Field (RF. Characteristics).
Go to the Setting Tab, and click the Destination field button. Relate form elements to the needed Jira or Custom fields where you want to map the form element answers after the form submission.
Save the form and spread it conveniently (manual add, auto add, on Customer Portal, or shared externally from the issue). Once the respondent fills out the form and submits it, form elements values will automatically map to the selected Jira field. In the next gif, it is shown how it happens.
Instruction on how to set up the predefined issue field
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in the Destination field
Open the Smart Jira Forms add-on. Create a new form or use an existing one.
On available for Populate options from the issue field element (RF. Characteristics) click on the Edit icon, and press the Populate options from the issue field. Choose what values of the issue field you want to populate in the form element options.
Now because of the settings done above you can choose the issue field in the Destination field. Choose it and apply form elements settings.
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The Destination Issue Field list reflects all fields from all Jira projects. If you add the form to the issue without the selected field, then the form field value won't be added. So, please select in the DIF list only that Jira issue fields that exist in that issue where you want to add form. |
Save the form and spread it conveniently (manual add, auto add, on Customer Portal, or shared externally from the issue). Once the respondent fills out the form he will see all the values of the previously selected issue field in the element's form selection options. After form submission, the form element value of Priority will automatically map to the Priority Jira field in the existing issue (where the form is added). In the next gif, it is shown how it happens after the user fills out and submits the form..
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Questions? Please, contact us through SaaSJet Support |
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Haven't used this add-on yet, then try it now! |