Alina Kurinna
Dec 24, 2024
Dec 31, 2024
How to prepare the SLA Time and Report Gadget using native Jira Gadgets?
How to manipulate SLA Time and Status data using JQL?
How to get SLA data via Jira API?
SLA for New Created Issue
Calculate how long the task was Unassigned
Start SLA to the due date
How to use SLA Goals as Escalations
How to configure operational hours in SLA calculation?
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How to work with the Negotiated date?
How to set up an SLA with Custom fields and different types of Priority?
How to send notifications (reminders) 2 hours before the SLA breach?
How to control SLA using custom fields?
Inform your manager before the issue will be exceeded
Configuring SLA for Time to Response and Resolution for the Support Team
How to Create and Measure OLA in Jira?