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SLA Time and Report for Jira Data Center
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Introduction to SLA Time and Report Add-On
Get Started with SLA Time and Report Add-On | Data Center
Set up your SLA | Data Center
Track your SLA | Data Center
Report generation in SLA Time and Report | Data Center
SLA Time on Issue Tab |Data Center
Support SLA Time and Report | Data Center
SLA Use Cases | Data Center
SLA for New Created Issue | Data Center
Calculate how long the task was Unassigned | Data Center
Start SLA to due date | Data Center
How to configure operational hours in SLA calculation? | Data Center
How to configure SLA for different lines of Support? | Data Center
How to set up SLA configs for teams from different continents (USA + Portugal+ Egypt+ Australia)? | Data Center
How to work with the Negotiated date? | Data Center
How to control Critical priorities with the SLA Dashboard? | Data Center
How to set up priorities for SLA Goals? | Data Center
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SLA Use Cases | Data Center
SLA Use Cases | Data Center
Alina Kurinna
Owned by
Alina Kurinna
Last updated:
Jan 28, 2025
1 min read
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Discover use cases when apps functions can be useful for different tasks in practice.
SLA for New Created Issue
Calculate how long the task was Unassigned
Start SLA to the due date
, multiple selections available,
{"serverDuration": 15, "requestCorrelationId": "d1d1b66045de4208a9db94dd19e3d90f"}