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📝 Context: Calculating the average time an assignee has been assigned to a particular issue is crucial for understanding workload distribution and identifying potential bottlenecks. This guide provides step-by-step instructions to generate this report using the Time in Status app.

🤔 User Problem: Users need a way to calculate the average time an assignee has been assigned to a particular issue to understand workload distribution and identify areas for improvement.

If you need to calculate the average time an assignee has been assigned to a particular issue, follow a few steps below:

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Here’s how the Average time an issue has been assigned to the Assignee will be displayed on your screen.

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📈 Outcomes:

  • Detailed Analysis: Get a detailed breakdown of the average time an assignee has been assigned to each issue.

  • Workload Distribution: Understand how work is distributed among team members.

  • Identify Bottlenecks: Quickly identify areas where issues are frequently reassigned, indicating potential bottlenecks.

  • Customizable Reports: Tailor reports to specific needs by selecting different fields for rows, columns, and values.

Info

If you need help or want to ask questions, please contact SaaSJet Support or email us at support@saasjet.atlassian.net

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