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If you want to open the restored issue – hover the cursor over it and press the arrow.
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Parent-Subtask hierarchy
You can restore the parent issue every time you restore a subtask, and vice versa: get back all subtasks when restoring the parent. Just activate the toggle to get this option.
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Steps to restore tasks/subtasks
Click the “Restore” button.
Activate the toggle “Restore with parent/subtasks”.
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Here, you can checkmark which task/subtask you want to restore or restore all of them. Click Confirm.
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Now, click the “Restore” button here.
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Do not close or refresh the window while the add-on is restoring data.
You will get a message that the issue has been successfully recovered with new issue keys.
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Now, you can open it. All subtasks are recovered.
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Info |
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What fields can be restored? |
System fields | Restore supported |
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Resolution | NO |
*after restore status changes to the default for the project and the issue becomes unresolved |
Company-managed fields
Restore supported
Checkboxes
YES
Date picker
YES
Date time picker
YES
Labels
YES
Number field
YES
Paragraph (supports rich text)
YES
Short text (plain text only)
YES
Radio Buttons
YES
Select list (cascading)
YES
Select list (single choice)
YES
Select list (multiple choice)
YES
Software project | Restore supported | |
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CheckboxesAffects Version/s | YES | |
Assignee | YES | Dependent dropdown|
Attachment | NO | |
Checkboxes (CF) | YES | |
Comments | YES | Labels|
Component/s | YES | Number field|
Date Picker (CF) | YES | Paragraph|
Date Time Picker (CF) | YES | |
Description | YES | |
Due Date | YES | |
Environment | YES | |
Time tracking | NO | |
URL | YES |
Company-managed fields | Restore supported |
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Epic Link | YES |
Fix Version/s | YES |
Issue Type | YES |
Labels | YES |
Linked Issues | NO |
Number Field (CF) | YES |
Priority | YES |
Radio Buttons | YES |
Reporter | YES |
Select List (cascading) (CF) | YES |
Select List (multiple choices) (CF) | YES |
Select List (single choice) (CF) | YES |
Summary | YES |
Text Field (multi-line) (CF) | YES |
Text Field (single line) (CF) | YES |
Time Tracking | NO |
URL Field (CF) | YES |
User Picker (single user) (CF) | YES |
Service project | Restore supported |
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Approvers | YES |
Assignee | YES |
Attachment | NO |
Comments | YES |
Component/s | YES |
Description | YES |
Due Date | YES |
Groups | NO |
Issue Type | YES |
Labels | YES |
Linked Issues | NO |
Organizations | NO |
Priority | YES |
Reporter | YES |
Request participants | YES |
Summary | YES |
Tip |
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