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If you want to open the restored issue – hover the cursor over it and press the arrow.

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Parent-Subtask hierarchy

You can restore the parent issue every time you restore a subtask, and vice versa: get back all subtasks when restoring the parent. Just activate the toggle to get this option.

 

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Steps to restore tasks/subtasks

  1. Click the “Restore” button.

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  2. Activate the toggle “Restore with parent/subtasks”.

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  1. Here, you can checkmark which task/subtask you want to restore or restore all of them. Click Confirm.

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  1. Now, click the “Restore” button here.

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  1. Do not close or refresh the window while the add-on is restoring data.

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  2. You will get a message that the issue has been successfully recovered with new issue keys.

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Now, you can open it. All subtasks are recovered.

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Info

What fields can be restored?

System fields

Restore supported

Resolution

NO

Team-managed fields

*after restore status changes to the default for the project and the issue becomes unresolved

Company-managed fields

Restore supported

Checkboxes

YES

Date picker

YES

Date time picker

YES

Labels

YES

Number field

YES

Paragraph (supports rich text)

YES

Short text (plain text only)

YES

Radio Buttons

YES

Select list (cascading)

YES

Select list (single choice)

YES

Select list (multiple choice)

YES

URL FieldDateDependent dropdownDropdownLabelsNumber fieldParagraphPeopleShort textTime stamp

Software project

Restore supported

CheckboxesAffects Version/s

YES

Assignee

YES

Attachment

NO

Checkboxes (CF)

YES

Comments

YES

Component/s

YES

Date Picker (CF)

YES

Date Time Picker (CF)

YES

Description

YES

Due Date

YES

Environment

YES

Time tracking

NO
*You can see the logged time only in the deleted task, but after restoring there is no data in this field

URL

YES

Company-managed fields

Restore supported

Epic Link

YES

Fix Version/s

YES

Issue Type

YES

Labels

YES

Linked Issues

NO

Number Field (CF)

YES

Priority

YES

Radio Buttons

YES

Reporter

YES

Select List (cascading) (CF)

YES

Select List (multiple choices) (CF)

YES

Select List (single choice) (CF)

YES

Summary

YES

Text Field (multi-line) (CF)

YES

Text Field (single line) (CF)

YES

Time Tracking

NO

URL Field (CF)

YES

User Picker (single user) (CF)

YES

Service project

Restore supported

Approvers

YES

Assignee

YES

Attachment

NO

Comments

YES

Component/s

YES

Description

YES

Due Date

YES

Groups

NO

Issue Type

YES

Labels

YES

Linked Issues

NO

Organizations

NO

Priority

YES

Reporter

YES

Request participants

YES

Summary

YES

Tip

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