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Line Graph of SLA Met & Exceeded issues - — shows dynamic and statistic data of met and exceeded issues for SLA config’s goals.
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For this type of report you can select the frequency of splitting data on the chart: daily, weekly, or monthly.
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SLA Statuses Pie Chart
SLA Statuses Pie Chart - — shows an amount ratio of issues with different statuses of achieving SLA goals: in progress, met, and exceeded. Under the Pie chart, you can see the detailed information about SLA goals and turn on/off some of them from a graph.
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SLA Met vs Exceeded per Assignee
This type of report allows comparing results of work for up to three assignees in dynamic.
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chart allows you to compare your assignees' performance dynamic.
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You can use the search option if you have many users in the list.
A maximum of 8 assignees can be selected.
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For each type of chart view, you can select SLA configs you want to view statistic data about.
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Also, you can filter the issue lists by date ranges they have been created, updated, or resolved.
All graphs are available for export in PNG, JPEG, PDF, or SVG format.
This add-on allows you to copy JSON URL for any SLA chart and use it as a source for external clip builders (e.g., Klipfolio, Gekoboard) to share it within your organization. Read more about the Capture and Copy feature.
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If you need help or want to ask questions, please contact us through SaaSJet Support or via email support@saasjet.atlassian.net |
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