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Sharing a form with external users allows involving individuals outside of Jira to fill the form. For example, when hiring, candidates may need to provide additional information, or salespeople may collaborate with partners from other companies.

With Sharing a form with external users, you can share the form using a link that allows an unlimited number of responses. There is no requirement to associate the form with a Jira issue, and users can fill out the form at their convenience without any time restrictions. So, you can share forms like in Google Forms.

Characteristics

  • no need to add a form to a Jira issue;

  • one link - a lot of responses;

  • link with no time limit for filling;

  • sharing with users out of Jira;

  • add a form link to HTML code of your website, blog, social media or Jira project to get responses from its visitors.

Abilities of form that was shared from issue

  • Create a new Jira issue with values of Jira issue fields based on forms elements responses after forms submission. Read more.

  • Download all form responses. Read more.

Instruction on how to share a form with external users

To share surveys and collect answers, follow the instruction below:

  1. Open the Smart Jira Forms add-on. Create a new form or use an existing one.

  2. Then, click the Share icon and generate a public URL to the form.

    1. When the form was shared there would be a Share icon near the Form name in the list. This way, you can always know that you are waiting for a particular survey to be filled out.

  3. Copy and provide the URL directly to people who should fill and submit it. The view of the form that would see the recipient.

  4. Download all form responses. Analyze and work with data from the survey in your way. Read more.

Attachment elements aren’t available for downloading from XLSX.

If you need attachments, set up “Create issue“, so you can see them in Jira issue attachment field.


If you need help or want to ask questions, please contact us through SaaSJet Support (Time of the First Response ≤ 4 hours) or via email support@saasjet.atlassian.net

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