Сalculate the time issues spend when going from one status to another with Time Between Statuses add-on. Monitor and avoid risks in your workflow process by having a clear vision of task’s transition time.
Get reports of the transition time from one status to another
Customize the calculation by choosing the first/last transition to or from the status
Monitor status to status duration data about each ticket on the Issue View Panel
Export data as XLSX or CSV files and use such external tools as Microsoft Excel or Google Spreadsheet.