How to calculate work item age?
Context: A project manager needs to accurately calculate and track the age of work items to monitor progress and identify any delays.
User Problem: As a project manager, I need a simple and flexible way to calculate the total age of work items across different states. This helps me understand the time spent on each stage of the workflow and identify any bottlenecks, ensuring efficient project management.
Solution: Calculate the age of a work item is quite simple using the Time in State app. Using the Format tab, users can view the age of work items in different formats such as hours, days, decimal days, and business days. The length of one business day is tailored to align with your calendar, ensuring accurate and relevant age calculations. The app provides a clear and concise way to monitor and manage the age of work items, helping teams maintain efficiency and address any delays promptly.
If you need help or want to ask questions, please contact SaaSJet Support or email us at support@saasjet.atlassian.net
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