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Sharing a form with external users allows individuals outside of Jira to fill out the form. For example, when hiring, candidates may need to provide additional information, or salespeople may collaborate with partners from other companies.

When sharing a form with external users, you can share the form using a link that allows an unlimited number of responses. There is no requirement to associate the form with a Jira issue, and users can fill out the form at their convenience without any time restrictions. So, you can share forms like in Google Forms.

Characteristics

  • no need to add a form to a Jira issue;

  • one link - a lot of responses;

  • link with no time limit for filling;

  • shorten the URL by selecting the checkbox Shorten URL;

  • sharing with users out of Jira;

  • Embed form on Confluence, website, or share by external links via blog, social media, or email.

  • draft auto-save: form progress is automatically saved as a draft in your browser's local storage after 30 seconds of inactivity.

Abilities of form that was shared from issue

  • Create a new Jira issue with values of Jira issue fields based on forms elements responses after forms submission. Read more.

  • Download all form responses. Read more.

Attachment elements aren’t available for downloading from XLSX.

If you need attachments, set up “Create issue“, so you can see them in Jira issue attachment field.

Instruction on how to share a form with external users

  1. Open the Smart Jira Forms add-on. Create a new form or use an existing one.

  2. Go to the Setting Tab, click the Share form button, and generate a public URL to the form.

    Screenshot 2024-02-12 at 13.49.51.png
  3. Copy and provide the URL directly to people who should fill and submit it. The view of the form that would see the recipient.

  4. Download all form responses. Analyze and work with data from the survey in your way. Read more.

If you need help or want to ask questions, please contact us through SaaSJet Support (Time of the First Response ≤ 4 hours) or via email support@saasjet.atlassian.net

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