Set issue resolutions correctly for accurate data retrieval and to ensure resolved issues appear correctly in reports.
To set up Resolution follow this steps:
Go to your Workflow: ⚙️. → Issues → Workflow (if you don’t have any Workflows, you have default one)
Click “…” → Edit on your workflow page → Text
Select your Done transition and сlick Edit
Select the Resolve Issue Screen for the Screen field → Configure your screen
You must return to the Workflow page and Publish the draft in order for the changes to go into effect.
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If you need help or want to ask questions, please contact SaaSJet Support or email us at support@saasjet.atlassian.net |
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