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*coming soon

To prepare the SLA Time and Report Gadget using native Jira Gadgets

Conditions:

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Instruction

  1. Click the “SLA Manager” button in the top right corner.

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  1. Image Added

2. At the bottom of the page you’ll get a block with goals configuration.

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3. Add goals (time limits) to your SLA config and enable the Custom fields.

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3.

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4. Click a “Save&Go to report” button to move to the grid with data.

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5. Click the Columns Manager to get a drop-down where you can type text and find the necessary item.

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6. Add a column with selected SLA Config Goal from the Jira list.

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4. Trim the list by the issue that has any SLA status.

5. Tap JQL - "field name" != EMPTY 7. Then move to a JQL function in 2 ways:

  • using the JQL in SLA Time and Report

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  • using the advanced search

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8. Type this code in the search field and save a filter based on it.

Code Block
JQL - "field name" != EMPTY

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69. Go to Dashboard and create any gadget you want with a saved Filter.

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That’s all!

a new one.

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10. Choose the access type: Public or Private.

Note: Public means that every team member can see and edit info on dashboard.

Private gives access for editing only for the owner (for you in this case).

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11. Add a gadget to a Dashboard.

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12. Choose a Pie Chart.

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13. Configure it according to your needs.

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That’s all! 🎉 Get a ready-generated Pie Chart Gadget.

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Info

If you need any help or have questions, please contact us via SaaSJet Support or email support@saasjet.atlassian.net

Tip

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