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Organize columns, add new columns if needed.

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Move any columns to the right/left to see data in the necessary order. Native Jira columns in the left part of the table and SLA configurations in the right part.

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You can see Enhanced/Elapsed time hints (for SLA timers and on column hover) with:

  • start and target dates;

  • demonstration of data on the percentage of completion SLA to the target date, elapsed time, and remaining time;

  • SLA status;

  • type of the calendar Calendar used to calculate time.

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Change the Format of time metrics as required.

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You can set:

  • h:m:s

  • h:m

  • M

  • HM

  • DHM

  • Decimal Hours

  • Decimal Days

  • Business DHM

  • Business Decimal Days

Also, you can prepare a report based on this data.

Info

If you need help or want to ask questions, please contact us through SaaSJet Support or via email support@saasjet.atlassian.net

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