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You can add a new reminder to any issue from your account. You just have to come into open any issue view.

  1. Select the Boomerang menu.

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After selecting, you will see the +Add reminder button.

2. If you have already added a reminder, you can view details about it (time and date) and delete it if necessary.

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3. After clicking on the +Add reminder button, you will be able to add such information:

  • Reminder Message;

  • Reminder Recipients;

  • Date;

  • Time;

  • Recurring.

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For each reminder, you can add as many recipients as you need.

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4. Then select the time and date when the reminder trigger should be turned on.

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5. At the Recurring drop-down menu select at what frequency the reminder should work.

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6. A Stop option is possible for the repeated notifications: daily, workdays only; daily, including weekends; weekly; monthly. Set a condition by specifying status or resolution.

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7. Click on the “Enabled” button to turn the reminder on or off, and the “Save” button to complete the settings.

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If you want to edit one (or several) reminders, you need to:

  1. Click on the “Boomerang: Reminders for Jira issues icon in the drop-down list of your Jira apps.

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2. Click on the “Edit” icon near the reminder you need.

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3. Edit the necessary reminder and click on a “Save” button.

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Read more about remindernotifications and queue on the next pages.

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