Title: For Partners: SLA Time & Report  
Owner: Olha Yevdokymova_SaaSJet
Creator: Olha Yevdokymova_SaaSJet Jun 24, 2024
Last Changed by: Halyna Kudlak Feb 26, 2025
Tiny Link: (useful for email) https://saasjet.atlassian.net/wiki/x/AYBAuw
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    Page: For Partners
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Feb 26, 2025 13:09 Halyna Kudlak View Changes
Aug 14, 2024 13:51 Vitalii Berezovskyi (Unlicensed)  
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    https://saasjet.atlassian.net/wiki/spaces/IH/pages/30941842…
    https://calendly.com/vitalii_meeting/sla-time-and-report
    https://saasjet.atlassian.net/wiki/spaces/IH/pages/30941842…
    https://marketplace.atlassian.com/apps/1220741/sla-time-and…
    https://community.atlassian.com/t5/App-Central/Everything-y…
    https://saasjet.atlassian.net/wiki/spaces/IH/pages/30941842…
    https://marketplace.atlassian.com/apps/1220741/sla-time-and…
    https://saasjet.atlassian.net/wiki/spaces/IH/pages/30941842…
    https://drive.google.com/file/d/1_lVuRDTCgLRpBUTotJZ3gP_eIa…
    https://www.youtube.com/watch?v=dD96SPtvD9U&list=PLIZZxkQPr…
    https://saasjet.atlassian.net/wiki/spaces/IH/pages/30941842…
SLA Time and Report for Jira (7)     Page: Introduction to SLA Time and Report Add-On
    Page: FAQs about SLA Time and Report
    Page: How to configure SLA for different lines of Support?
    Page: How to control Critical priorities with the SLA Dashboard?
    Page: For Partners: SLA Time & Report
    Page: Inform your manager before the issue will be exceeded
    Page: How to use SLA Goals as Escalations