| Title: | SLA Use Cases | Data Center | |
|---|---|---|
| Owner: | Alina Kurinna | |
| Creator: | Alina Kurinna | Dec 24, 2024 |
| Last Changed by: | Alina Kurinna | Jan 28, 2025 |
| Tiny Link: (useful for email) | https://saasjet.atlassian.net/wiki/x/nRVi0Q | |
| Export As: | Word · PDF | |
Incoming Links
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SLA Time and Report for Jira Data Center (1)
Introduction to SLA Time and Report Add-On | Data Center |
Hierarchy
Children (9)
SLA for New Created Issue | Data Center
Calculate how long the task was Unassigned | Data Center
Start SLA to due date | Data Center
How to configure operational hours in SLA calculation? | Data Center
How to configure SLA for different lines of Support? | Data Center
How to set up SLA configs for teams from different continents (USA + Portugal+ Egypt+ Australia)? | Data Center
How to work with the Negotiated date? | Data Center
How to control Critical priorities with the SLA Dashboard? | Data Center
How to set up priorities for SLA Goals? | Data Center
SLA for New Created Issue | Data Center
Calculate how long the task was Unassigned | Data Center
Start SLA to due date | Data Center
How to configure operational hours in SLA calculation? | Data Center
How to configure SLA for different lines of Support? | Data Center
How to set up SLA configs for teams from different continents (USA + Portugal+ Egypt+ Australia)? | Data Center
How to work with the Negotiated date? | Data Center
How to control Critical priorities with the SLA Dashboard? | Data Center
How to set up priorities for SLA Goals? | Data Center
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