You can get the sum column's time data by grouping statuses.
This Status Groups function is available for the following reports:
Time in Status
Average Time
Status Count
Time in Status per Date
To get the sum, go to the Status Groups. Here, you can:
create a new group (+Add New Group),
manage (edit or delete) existing groups.
Add a name to your custom column and select statuses you want to group.
As a result, you'll get one column with summed data from your previously selected columns.
A status group function lets you calculate Cycle and Lead Time.
Read more about User Groups.
If you need help or ask questions, please contact SaaSJet Support or email us at support@saasjet.atlassian.net
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