Types of forms spreading

There are several types of spreading forms:

  1. Adding a form to a Jira issue serves the purpose of gathering information or facilitating additional tasks within the context of a Jira issue. Read more. There are two distinct methods available for adding a form to a Jira issue, and both offer the capability to share a form with users out of Jira from an issue.

    1. Automatic Form Addition: Adding a form to a Jira issue automatically is beneficial in situations where you require specific forms to be attached instantly upon creating a particular type of Jira issue. Read more.

    2. Manual Form Addition: The manual method of adding a form to a Jira issue enables you to personally include one or multiple forms in a designated Jira issue. This gives you control over the process. Read more.

  2. Sharing Forms with External Users: The ability to share forms with external users enables you to involve individuals who are not directly using Jira. By sharing form links on your website, blog, social media platforms, or through Jira Project Shortcut, you can conveniently gather information from external sources. Read more.

  3. Customer Portal Form Addition (JSM): This functionality allows for the automatic addition of a form to specific Jira tickets within the Customer Portal (Jira Service Management). This facilitates the collection of additional information about the tickets. Read more.

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