Resolution Time
The clock starts ticking the moment your customer contacts you for support. It will not stop until the customer has received a satisfactory response. That clock, in a nutshell, measures a standard customer service metric.
Choose project you want to monitor, period, amount of days and refresh intervals:
After filling in the fields, click a “Save” button. As a result you’ll get:
More gadgets:
If you need help or want to ask questions, please contact us through SaaSJet Support or via email support@saasjet.atlassian.net
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