Attachment field for file collection
- Liudmyla Pikulina
- Olha Yevdokymova_SaaSJet
Attachments transform how you collect, store, and manage files in Jira forms. Whether handling customer feedback, surveys, project documentation, or internal approvals, this feature ensures files are submitted seamlessly and stored directly in Jira issues.
Key Benefits
✅ Auto-Stored in Jira – Files are saved directly in the issue upon submission.
✅ Streamlined Workflows – Collect documents, images, and reports effortlessly.
✅ Flexible Use Cases – Use for bug reports, approvals, HR requests, and more.
✅ Supports JSM – Allow customers to upload files via the Customer Portal.
Things to Keep in Mind
📂 Max File Size: 100MB per attachment.
🔒 Control File Types: Use Regex to allow/restrict formats.
📌 Jira Integration: Attachments stay inside the issue—no extra steps.
How to Set Up
Add an Attachment Field in the Form Builder.
Set Validation Rules (e.g., file types with Regex:
/\.pdf$/i).Share the Form in Jira issues, the Customer Portal, or externally.
Users Upload Files – Attachments are instantly stored in the issue.
If you need help or want to ask questions, please contact us through SaaSJet Support (Time of the First Response ≤ 4 hours) or via email support@saasjet.atlassian.net
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